Full Stack Developer

Client Servicing Manager Job Description

As Client Servicing Manager you need to be self-motivated, dependable, well-organized, adaptable, flexible, resourceful, computer savvy, and detail oriented with strong written & verbal communications skills and the ability to balance multiple priorities. A can do” attitude is required and the individual must be able to work in a fast-paced, challenging, energetic environment.

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Responsibilities:

• Manage budgets, timelines and client expectations
• Anticipate and make recommendations for client needs.
• Be exceptionally responsive to all client requests.
• Understanding the client’s needs and the internal resources available to you throughout the production cycle by clearly and proactively managing communications between our staff and clients.
• Create proposals for existing clients to improve their business utilizing company services.
• Identify sales leads, pitch services to new clients and maintain a good working relationship with new contacts.
• Coordinate projects by communicating effectively with client & production team to follow all steps to ensure project stays on track.
• Work with creative team to bring ideas into the mix, offer suggestions, research, and ability to share & constantly learn new technology.
• Provide EXCELLENT customer service with a positive attitude to every client, on every occasion.
• Quality assurance including proof reading and ensuring that all work presented to our clients meets their specifications and brand mandates.

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Requirements:

• 3+ years of prior working experience in digital marketing agency
• Excellent communication skills and the ability to anticipate the needs of customers
• Should possess strong problem solving skills and the ability to make sound judgement calls
• Superior organizational and time management skills
• Knowledge of customer service programs and databases, or the ability to learn new software quickly
• Innovative, creative thinking skills to ensure the organization is providing a cutting edge client experience.

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You! Take a bow.

First things first, let's take a second to appreciate all the good work your organisation has been doing, and the effort that goes into it. We understand the work that building an efficient brand takes, and aspire to be a part of your journey to success. Synergos takes pride in amplifying voices and acquiring an effective audience in the digital landscape. With a team that is equal parts professional and passionate, we commit ourselves to your accomplishments.

Our Ethos

When we began our firm in 2010, we devised an ethos and formulated a unique operating philosophy with virtues we valued the most, and trusted to add value to our partners. Through times that are ecstatic on some days and arduous on others, we lean on our principles to always come out on top.

Vision

Our vision is to empower our clients in the digital world and get them to a pedestal where the pursuit of success reaches its pinnacle.

Mission

We are on a mission to build long term relationships with our clients and become their digital media partners. Our aim is to become their extended marketing team by working together in synergy and sustain continued growth for one another.